Taibeet Ltd (registered in England & Wales under the registration number 6443467 and hereby defined as “Taibeet”, “we”, “us” or “our”) is a Mind & Body Wellbeing Specialist dedicated to helping people feel better mentally and physically, for a healthier and happier life and ageing. It is affordable, convenient and personalised.
All counsellors, coaches, trainers, employees, directors, representatives, agents, contractors and freelancers of Taibeet are hereby defined as "the Consultants".
The Taibeet website is located at www.taibeet.com (that redirects to https://taibeet.com). It is hereby defined as the “Taibeet Website”. The Taibeet Website includes:
About Taibeet Hapkido
Taibeet Hapkido (“Taibeet Hapkido”) is the division of Taibeet that provides and delivers Hapkido-based martial arts and self-defence training and other related services to individuals and businesses (hereby defined as the “Self-Defence Services”, or “Hapkido Services”, or “Services”).
Taibeet Hapkido delivers its Services through its team and network of local and/or international coaches, trainers and/or instructors (“Instructors”).
The Services are delivered through training, testing, grading and other sessions (the “Sessions”).
The duration of a Session (the “Duration”) is determined by Taibeet Hapkido at its sole discretion.
Taibeet Hapkido is a member of the Australian Hapkido Association (“AHA”, or “Association”), whose website is at https://hapkidoaustralia.com
All individuals and businesses who sign up and/or register for and/or purchase Taibeet Hapkido’s Services and/or become members, students and/or trainees of Taibeet Hapkido are hereby defined as clients of Taibeet (the “Clients”, “you” or “your”) and agree to be bound by the Taibeet Hapkido terms and conditions (the “Taibeet Hapkido Terms”, or “Terms”) at all times.
By proceeding with the Services (including but not limited to signing/approving the Taibeet Hapkido Student/Trainee Onboarding Form and attending Sessions), you confirm that you have accessed and read the complete Terms on the Taibeet Website at www.taibeet.com/hapkido-terms and that you agree/consent to them.
If you are a business who is a client of Taibeet Hapkido, you confirm and agree that your staff, personnel and/or contractors who attend the Sessions (“Your Staff”) have read the Terms and agree to be bound by the Terms at all times. Your Staff is included in the “Clients”, “you” and “your” definitions above-mentioned.
You have voluntarily provided your personal information, and consent for us to collect, store and use it to communicate with you on all matters relating to the Services.
a) We deliver Sessions in two ways:
(i) Face-to-Face Physical (“F2F-Physical”) Sessions, at location(s) determined by us – this is our default session delivery mode; or
(ii) Face-to-Face Video (“F2F-Video”) Sessions, via a secure 3rd party online video platform (such as Zoom). This is a delivery mode we may use from time to time (for example during pandemic times when F2F-Physical Sessions are not possible or not allowed by local authorities). The mode of delivery of the Sessions is to be determined by us.
b) When the Services are delivered via the F2F-Video mode, the online video platform used for the Services will be secure, with, to the best of our knowledge, content encrypted using 256-bit Advanced Encryption Standard (AES) – this is basically the same level of encryption used by banks. A unique and private URL/link (and password) will be provided to you to join each F2F-Video Session for added privacy and security.
For an optimal experience of the Services delivered via an online video platform, we recommend that you do the following:
a) Use a good and stable internet connection with LAN connection if possible. Otherwise ensure a good WiFi or 4G/5G signal strength.
b) Ensure the camera and microphone of the device (e.g. desktop, laptop or tablet) you are using, and your earphones/headphones are working well.
c)For confidentiality and privacy, use a private, enclosed and safe space or room to avoid distractions and people nearby listening in.
d) In the event that you experience a disruption/disconnection, remain calm and patient, and try to re-establish connection by clicking on the provided URL/link to rejoin the session. If repeated attempts are unsuccessful for 10 minutes or more, we will contact you via phone, WhatsApp and/or email.
You understand that sometimes photographs and videos are taken during training and gradings in order to promote Taibeet Hapkido and/or the AHA, and that as a client of Taibeet Hapkido (AHA) you (and/or your trainees, if you are a business) may potentially be in these photos or videos. These photos or videos may appear on our Taibeet Website, on our marketing materials (such as brochures and flyers), on our social media platforms (such as Facebook and Instagram) and/or on the AHA’s website, Facebook, Twitter, Instagram, Google+, brochures and flyers and any other media.
If at any time you do not want any images of you published or displayed or if you want any photos which include your image removed from any media, you agree to notify Taibeet Hapkido in writing and Taibeet Hapkido will arrange for the removal of such images as soon as it can.
a) You will abide by the rules of Taibeet Hapkido and of the AHA.
b) You will abide by the membership oath of the AHA.
c) We may withhold/stop your training, your Session and/or we may stop you from attending future Sessions if you violate the spirit of Hapkido, of Taibeet Hapkido and/or of the AHA, as solely judged by us.
d) You will abide by the teachings and instructions of Taibeet Hapkido and/or our Instructors, and will maintain safe training practice for yourself and your fellow Hapkido participants/trainees at all times.
e) You understand you are partaking in a Martial Art and Self-Defence System which may involve hard physical activity and demands, and may involve you training with other participants/trainees whilst not under close supervision at all times. By taking parts in Hapkido and/or the Sessions you do so at your own risk and you accept sole personal responsibility for any injury.
f) You agree that you will not make any claim against the AHA, its instructors, its students, trainees, officers or employees in respect of any loss or injury which you may (directly or indirectly) suffer during the course of your training with Taibeet Hapkido, and/or during the Sessions.
g) You agree that you will not make any claim against Taibeet Hapkido, our Instructors, students, trainees, Clients and/or Consultants in respect of any loss or injury which you may (directly or indirectly) suffer during the course of your training with Taibeet Hapkido, and/or during the Sessions.
h) You understand Taibeet and Taibeet Hapkido do not cover you with insurance. You understand you are responsible for getting your own medical insurance, health insurance and/or income protection insurance, and your own personal accident insurance.
a) For payment of Sessions, please note that we do not accept cash. This is for health and safety reasons, particularly since the start of the COVID-19 pandemic.
b) Payment for a Session is to be collected from you in advance, prior to the start of each Session. For this you will receive an invoice by email and/or WhatsApp. Fees/payments are not refundable.
c) When making payment to us, please quote the invoice or client number that we will provide. This is to ensure we correctly allocate the payment to your account.
d) The accepted payment modes are:
(i) PayPal (for credit card payment in SGD, GBP, AUD and USD)
(ii) Bank Transfer
(iii) PayNow (in Singapore)
(iv) GIRO and/or Direct Debit
You will need to refer to the payment mode options detailed in our invoices sent to you.
e) Like in all business relationships, we expect prompt payment from our Clients. However, in the (hopefully unlikely) event that you do not make payment for our Services, the following will apply:
(i) You will not be able to attend future Sessions until payment for unpaid past invoices and/or Sessions has been received by us in full; and
(ii) We shall be entitled (notwithstanding any other rights and remedies we may have) to charge interest on the unpaid charges (and monies due to us) at the rate of 5% per month from the due date until the date of receipt of the unpaid charges/monies; and
(iii) We may take the necessary payment collection actions against you. For this we shall reserve the right to engage the services of debt collection agencies (the “Agencies”) to collect on our behalf any amount of monies owed by you to us. In this case, you agree that in addition to the amount of monies you owe us, you will be solely responsible for and will have to pay in full the collection fees, the collection commissions and all legal fees/charges and disbursements charged by the Agencies to us, or incurred by us.
a) You shall indemnify and keep Taibeet, the Instructors, the Consultants and the AHA indemnified at all times against any and all actual or alleged claims, actions, proceedings, liabilities, injury (to property or persons, including without limitation wrongful death), damages, costs, losses, charges and expenses (including without limitation legal fees) incurred or suffered by Taibeet, the Instructors, the Consultants or the AHA in connection with the provision of the Services to you (and/or to the person you are the guardian of) and/or in connection with a breach of these Terms by you (and/or by the person you are the guardian of). The indemnity under this Clause shall extend to all claims, demands, actions and proceedings instituted by or on behalf of you or by any other individual or entity against Taibeet, the Instructors, the Consultants and/or the AHA, and all damages, costs, losses, charges and expenses (including without limitation legal fees) incurred or suffered by Taibeet, the Instructors, the Consultants and/or the AHA in connection therewith.
b) YOU HEREBY RELEASE US AND AGREE TO HOLD TAIBEET, THE INSTRUCTORS, THE CONSULTANTS AND THE AHA HARMLESS FROM ANY AND ALL CAUSES OF ACTION AND CLAIMS OF ANY NATURE RESULTING FROM THE SERVICES, INCLUDING (WITHOUT LIMITATION) ANY ACT, OMISSION, OPINION, RESPONSE, ADVICE, SUGGESTION, INFORMATION, TECHNIQUE AND/OR SERVICE OF ANY INSTRUCTOR AND/OR CONSULTANT AND/OR ANY OTHER CONTENT OR INFORMATION ACCESSIBLE THROUGH THE TAIBEET WEBSITE AND TAIBEET APPLICATIONS.
c) Taibeet, the Instructors, the Consultants and the AHA do not warrant the adequacy, reliability, suitability, quality, effectiveness or success for purpose of the Services. To the extent legally permitted, Taibeet, the Instructors, the Consultants and the AHA exclude all implied warranties and representations.
d) When it comes to delivering the Services to you, Taibeet, the Instructors, the Consultants and the AHA shall not be responsible or liable in any way and for any reason whatsoever, including for among other things:
(i) any failures or delays in performing its/their obligations hereunder arising from any cause beyond its/their control, including but not limited to acts of God, acts of civil or military authority, fire, strikes, lock-outs or labour disputes, epidemics, pandemics, governmental restrictions, wars, riots, earthquakes, storms, typhoons and floods;
(ii) any loss or damage or claim arising from any interruption in or malfunction of or failure of or human error or virus or malicious software related to the Taibeet Applications and/or the technology, applications, hardware, software, solutions and processes (the “Systems”) used and/or commissioned by Taibeet in/for the provision of the Services;
(iii) the accuracy and completeness of any information, advice, opinion, data, technique and/or work, used, provided and/or delivered by or to Taibeet in relation to the Services;
(iv) any loss or damage or claim directly or indirectly caused by or contributed to, by, or arising from your data being accessed by third parties through illegal or illicit means, including the use or operation, as a means for inflicting harm, of any computer, computer system, computer software programme, malicious code, computer virus or process, and situations of access by exploitation of software security gaps, inherent flaws or weakness in any software, or your own internal security procedures.
e) Notwithstanding any other provision of these Terms you agree that:
(i) the maximum aggregate liability of Taibeet, the Instructors or the Consultants whether in contract, tort (including negligence) or otherwise in respect of any and all claims under these Terms shall not exceed the fees charged by Taibeet to you for the Services, or US$3,000, whichever is lower; and
(ii) Taibeet, the Instructors, the Consultants and the AHA will not be liable to you or any third party for any direct or indirect, incidental, exemplary, special punitive or consequential damages.
If the applicable law does not allow the limitation of liability as set forth above, the limitation will be deemed modified solely to the extent necessary to comply with applicable law. For avoidance of any doubt, this clause shall survive the termination or expiration of these Terms.
a) Mutual Confidentiality: neither party (be it Taibeet or you) shall, without the prior written consent of the other party, divulge or communicate to any person other than those whose province it is to know the same or with proper authority or for the purpose of enforcing these Terms, or use or exploit for any purpose whatsoever any of the trade secrets or confidential knowledge or information or any financial or trading information relating to the other party, its business, clients, processes, solutions and affairs. This restriction shall cease to apply to information or knowledge, which was already publicly known at the time it was disclosed, which may properly come into the public domain through no fault of either party or which is required by any applicable law or regulation to be disclosed.
b) Logo, Trade Names, Trade Marks and Service Marks: you agree and acknowledge that you will not be entitled by Taibeet to use, reproduce, quote, mention, distribute or display publicly or privately any of Taibeet’s trade names, trade marks or service marks (including, without limitation, the Taibeet logo, the Taibeet name and anything related to the Instructors, the Consultants and the AHA) (hereby defined as the “Taibeet Marks”) in any manner whatsoever, unless approved in writing in advance by Taibeet. If Taibeet provides any such approval, you will strictly comply with any guidelines and instructions provided by Taibeet regarding the Taibeet Marks.
c) Reputation & Integrity: you agree you will not make, post and/or forward in social, digital and any other media (including but not limited to platforms such as WhatsApp, Signal and Telegram) comments or remarks negatively affecting Taibeet's, the Instructors’, the Consultants’ and/or the AHA’s reputation and/or integrity, as solely judged by Taibeet. In the event of a breach of this clause by you, you specifically agree to pay Taibeet a reputation compensation fee (the “Reputation Compensation Fee”) equivalent to 30 times the fees charged to you by Taibeet, or US$50,000, whichever is higher.
d) Privacy Policy: you confirm that you have read the terms and content of our Privacy Policy located on our Taibeet Website, and that you agree/consent to them.
e) Intellectual Property
(i) “Taibeet IP Rights” are hereby defined as all patents, trade marks, service marks, logos, goodwill, get-up, trade names, internet domain names, rights formulas, designs, copyright (including rights in computer software) and moral rights, database rights, rights in know-how, trade secrets, inventions, models, methodologies, processes, technologies, techniques, syllabus, proprietary information and other intellectual property rights, in each case whether registered or unregistered and including applications for registration, and all rights or forms of protection having equivalent or similar effect anywhere in the world which subsist in (without limitation): (A) platforms, concepts, solutions, applications, programmes, designs, modules, models, methodologies, processes, ideas, techniques, syllabus and engines that are either owned, created, conceptualised, developed, designed, brought, used, activated, provided, hosted, handled or managed by Taibeet for the purpose of providing the Services; and (B) all documents, modules, designs, forms, source codes and platforms of any kind marked or not marked with a Taibeet copyright,
whether or not the same were developed with reference to information or materials provided by you, or at your request or instructions.
(ii) “Vendor IP Rights” are hereby defined as all patents, trade marks, service marks, logos, goodwill, get-up, trade names, internet domain names, rights formulas, designs, copyright (including rights in computer software) and moral rights, database rights, rights in know-how, trade secrets, inventions, models, methodologies, processes, technologies, techniques, syllabus, proprietary information, solutions, platforms and other intellectual property rights that are either owned, created, hosted, handled or managed by third party vendors Taibeet may appoint and/or use from time to time for the purpose of providing the Services (the “Vendors”). Vendors include the AHA.
(iii) You acknowledge and agree that the Taibeet IP Rights shall be and shall remain the sole and exclusive property of Taibeet at all times, and that the Services and other software and tools provided by Taibeet consist of proprietary information and trade secrets of Taibeet. You shall not have access to or any rights whatsoever over the Taibeet IP Rights (including but not limited to copy, reproduction and/or usage, even partial) at any time whatsoever. You also acknowledge and agree not to (directly or indirectly) copy, reproduce or use (whether partially or in full) any of the Taibeet IP Rights, create derivative works or similar products or solutions or engines from the Taibeet IP Rights, post or link to or host on any website, domain, network or bulletin board, translate, reverse engineer, decompile, disassemble, grant security over, licence/sublicence any of the Taibeet IP Rights or do anything to prejudice or invalidate the Taibeet IP Rights, or attempt to do so for any reason whatsoever. In the event of a breach of the Taibeet IP Rights by you, you specifically agree to pay Taibeet an IP Rights breach compensation fee (the “IP Rights Breach Compensation Fee”) equivalent to 30 times the fees charged to you by Taibeet, or US$50,000, whichever is higher.
(iv) You acknowledge and agree that the Vendor IP Rights shall be and shall remain the sole and exclusive property of the Vendors at all times. You shall not have access to or any rights whatsoever over the Vendor IP Rights (including but not limited to copy, reproduction and/or usage, even partial) at any time whatsoever. You also acknowledge and agree not to (directly or indirectly) copy, reproduce or use (whether partially or in full) any of the Vendor IP Rights, create derivative works or similar products or solutions or engines from the Vendor IP Rights, post or link to or host on any website, domain, network or bulletin board, translate, reverse engineer, decompile, disassemble, grant security over, licence/sublicence any of the Vendor IP Rights or do anything to prejudice or invalidate the Vendor IP Rights, or attempt to do so for any reason whatsoever. In the event of a breach of the Vendor IP Rights by you, you specifically understand that the Vendors may take such actions against you as they deem fit.
f) Amendments to the Terms: We reserve the right to amend, vary, or supplement part or all of the Terms herein at any time without prior verbal or written notice. You shall be bound by any such variations, and are responsible for regularly checking the Taibeet Website for the latest updates to these Terms. For the avoidance of doubt, in the event of a conflict between the Terms (including any amendments, variations, supplements or changes thereto), and any other terms or conditions contained in any other correspondence, note, receipt, invoice, purchase order, delivery order, or any other relevant document whatsoever between us and you, the Terms shall prevail, without any exception whatsoever.
g) Local Payment: To make it easy for you to pay Taibeet in your local country in your local currency, Taibeet reserves all rights to issue invoices from (and/or collect payment from you via) another Taibeet entity (i.e. a subsidiary or sister company of Taibeet) (the “Taibeet Entity”), who is only issuing invoices and/or collecting payment as an agent and on behalf of Taibeet. For the avoidance of doubt, Taibeet and you are the sole relevant parties to any agreement related to the Services.
h) The failure of Taibeet hereto to insist in any one or more instances upon the strict performance of any of the provision of these Terms, or to take advantage of any of its rights thereunder, shall not be construed as a waiver of any subsequent breach of the same or any other provision thereof.
i) If any of the provisions of these Terms is found by a Court or other competent authority to be void or unenforceable, such provision shall be deemed to be deleted therefrom and the remaining provision(s) thereof shall continue in full force and effect. Notwithstanding the foregoing, each party shall thereupon negotiate in good faith in order to agree on the terms of a mutually satisfactory provision to be substituted for the provision so found to be void or unenforceable.
These Terms shall be governed and construed in accordance with the English law and each party hereto submits to the non-exclusive jurisdiction of the Courts of England.
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